General Terms and Conditions for the Use of agroparts

General Terms and Conditions of Business (hereinafter referred to as “T&C”) of LexCom Informationssysteme GmbH (hereinafter referred to as “LexCom”; refer to the Legal Notice for more contact and company information), Rüdesheimer Strasse 23, 80686 Munich, Germany, for the “agroparts” Internet offering addressed by the domains “” and “” (hereinafter referred to as “agroparts”).

Version: October 2023 (T&C valid as of November 2020)

(The T&C set out below also include legal information on the rights of consumers pursuant to the statutory provisions on distance selling contracts and electronic business transactions.)

§ 1 Scope of application 

  1. The user accepts these T&C by clicking on a button designed for this purpose during the registration process. Users may access, print and save these T&C at any time, even after conclusion of the contract, by following the “T&C” link which is available on all pages of the agroparts website (lower margin on the website).
  2. The terms and conditions set out below shall apply to all contracts between users of agroparts and LexCom relating to the use of agroparts. Users of agroparts are usually traders (§ 14 BGB - German Civil Code); however, the service is also open to consumers in selected countries (§ 13 BGB). Those provisions of the T&C that relate specifically to consumers are identified accordingly.
  3. Any deviating, contrary or supplementary T&C shall not become an integral part of the contract unless their validity has been expressly agreed to in writing.

§ 2 Scope of services

  1. agroparts offers information from various agricultural vehicle manufacturers (hereinafter referred to as “manufacturers”) about their genuine spare parts. In addition, agroparts provides the following functions:
    1. Authorised dealers may use the agroparts platform to submit inquiries to the manufacturers/importers registered with agroparts and these inquiries may result in purchase orders.  Other users (including consumers) may add spare parts to a virtual shopping basket, Which can then be sent to their chosen authorised dealer (1) electronically using the agroparts messages function or (2) in printed form outside of agroparts.
    2. agroparts users who have the status of an authorised dealer can provide their own shop via agroparts. They can license their own instance of the “agroparts DealerShop”, via which users are then also able to order spare parts. To register, the authorised agroparts user logs in then clicks on the user symbol in their agroparts account, clicks on the “agroparts DealerShop” menu item and follows the instructions for registration. The Supplementary General Terms and Conditions for the agroparts DealerShop apply.
  2. Users of agroparts also have the option to download original spare parts catalogues for their individual machines via the “agroparts Mobile” app and to use them offline. It is possible to order and use “agroparts Mobile” while using agroparts. Additional terms and conditions apply for the use of “agroparts Mobile”.
  3. agroparts offers 98.5% availability on a monthly basis, except for a scheduled maintenance window on Sundays from 6:00 a.m. to 4:00 p.m. (German time) and except for any causes which are beyond the responsibility of LexCom.
  4. LexCom shall not be responsible in the course of rendering its services for (a) the completeness of the spare parts entered into its database (b) the completeness and accuracy of the data and information provided by the manufacturers (including their respective general terms and conditions) since the compilation of this data is beyond the control of LexCom. Whenever any deficiency regarding the data should become apparent, LexCom will immediately inform the manufacturer concerned and make corrected data available. All spare part prices displayed are recommended retail prices specified by the manufacturers. Only the individual seller can provide binding pricing information.
  5. The agroparts concept is understood as an offer to facilitate the flow of information from the manufacturers to the actors in the secondary market such as, for example, authorised dealers or spare parts dealers. The parties enter into a business relationship by the buyer sending an inquiry (clicking the “Order now!” button on the “Purchase order” page) and the seller accepting the inquiry in accordance with §2 No. 1 a) or by the buyer placing an order with a selected dealer in the agroparts DealerShop in accordance with §2 No. 1 b). Any subsequent conclusion of contract, delivery and payment of the spare parts between the users (dealers and manufacturers) is beyond the responsibility of LexCom.
  6. agroparts itself offers neither spare parts nor information beyond the contents of the database.
  7. agroparts publishes prices for spare parts, but is not responsible for their determination. The prices quoted by agroparts are agreed with the respective manufacturer, dealer or importer and/or the respective national company.
  8. If the user is a manufacturer or importer, he may store his order and shipping methods in agroparts by arrangement with LexCom. LexCom will not verify the content of this information and is therefore not responsible for it.
  9. If different agroparts users within a company or group of companies work in different locations (head office / branch), agroparts makes it possible to link user accounts in such a way that users at the head office are able to carry out actions (including orders) on behalf of and for the account of the branch. The technical requirements and limitations of this “linking and management of company locations” are described in more detail in the corresponding user manual, which can be opened within agroparts. The users involved are solely responsible for the legal consequences of granting authorisation to users at a head office in the course of using this functionality.

§ 3 Obligations of spare parts dealers

  1. The dealer of spare parts undertakes to process non-binding inquiries that he is sent by agroparts carefully and in good time, to point out any recognizable errors to the prospective customer, and to process the inquiry over the further course of time in accordance with normal business practice. There is no obligation to present a purchase offer in response to an inquiry, however. If an inquiry is rejected, the prospective customer must be informed immediately. The same applies in the event of changes, replacements and additions to the offer of the dealer compared with inquiry of the prospective customer. A binding order is only placed when the prospective customer accepts an offer from the dealer.
  2. If the dealer of spare parts uses an “agroparts Dealer Shop” (ADS) and receives orders through it, the General Terms and Conditions agreed by the respective dealer with the end customers of the ADS shall apply, as well as the “Supplementary General Terms and Conditions for the Provision and Use of the agroparts Dealer Shop” of LexCom.

§ 4 Registration

  1. Users must register with true and correct information in order to use agroparts. To do this, the user clicks on “Register for free”, enters his customer data and a password (the selected e-mail address and password are used as access data after completing the registration), confirms acceptance of these terms and conditions and confirms this information by clicking on the “Register” button. By clicking the button, the user accepts LexCom’s offer to conclude a user contract with LexCom for the use of agroparts. The user then receives an (unencrypted) e-mail from LexCom containing a verification code. Entering this code on agroparts completes the registration process and the user can access the site.
  2. Registration is only permitted to individuals and legal entities with full capacity to enter into legally binding contracts. If the user is registered by a representative, LexCom shall be entitled to demand proof of power of representation. The details concerning this power of representation shall be defined by LexCom and the representative must be named.
  3. The user may change the password at any time when using agroparts. agroparts will never ask a user for the password by e-mail or on the telephone. If a user having administrator rights—usually referred to as “admin”—is permitted to create further users under the same agroparts ID, the admin user shall register such users accordingly with true and correct data and make them aware of the necessity to maintain secrecy about the access information.
  4. LexCom reserves the right to cancel a user’s registration at any time without prior notice and disable access for the user in case of any false statements when registering, violation of the duties arising from the user contract (particularly §§ 3, 4 and 6) or misuse of the agroparts portal.
  5. Authorised spare parts dealers and workshops may then opt to activate the online ordering function. The provisions of § 4 no’s 1-5 apply analogously. The registered user’s first step after logging in is to open the menu of the respective manufacturer by clicking on the corresponding brand logo on the agroparts website and then selecting “Ordering system”. The user then enters his dealer number and clicks on “Send request”. The data is then sent to the manufacturer for verification. If the user is authorized by the manufacturer to submit online orders, LexCom will send a message informing the user of this and the online order function will be activated. If one or more manufacturers deny that a user has the status of an authorised spare parts dealer or workshop, LexCom reserves the right to disable the online ordering function for the manufacturer brand in question. LexCom will send a message, informing the user of this.
  6. The activation for authorized spare parts dealers in accordance with § 4 no. 5 enables them to use the brand-specific catalog free of charge (at the same time). The costs will be covered by the manufacturer. In this respect, when LexCom notifies the user that the manufacturer has provided confirmation, a user contract will be concluded between the user and LexCom.

§ 5 Data protection and data security

  1. Any and all personal data collected from the user is handled in compliance with the data security legislation that is applicable for LexCom. LexCom’s Privacy Statement shall apply.
  2. Users acknowledge that the scope of use (number of clicks within the agroparts catalogues) must be continuously logged for the purposes of determining whether the scope of use is subject to a fee (§ 6.1). In addition, information about their ordering and usage activities in agroparts may be evaluated and forwarded to the manufacturers integrated in agroparts and to their importers for the purposes of measuring success/usage and enhancing agroparts based on a legitimate interest in accordance with Art. 6 (1) f) GDPR. In this case, personal data are processed only as far as is necessary to achieve the purpose and also appropriately deleted/anonymised, or they are processed only with the user’s explicit consent, which is obtained through the use of agroparts.
  3. Authorised spare parts dealers or workshops also give their consent to personal data and information about parts availability being forwarded to the manufacturers/importers participating in agroparts upon activation of the “Parts locator” function. The user may activate or deactivate this function at any time.

§ 6 Rights and obligations of the user

  1. If the user has concluded a paid subscription, LexCom shall grant the user a non-exclusive right to use agroparts for the duration of the contract. Regardless of whether a paid subscription has been concluded, the user is not permitted to rent, lend, sell, sub-license, assign or transfer agroparts itself or the rights of use thereto, nor is the user permitted to copy agroparts or authorize the copying of agroparts, either in part or in whole, except in the cases expressly described as permitted in this document.
  2. The user affirms that the information provided is true and complete.The user is also obliged to enter any changes in the User data / Company data area without delay.
  3. When using agroparts products, users have the option of taking their own photos of spare parts or vehicles / machines and uploading them manually to agroparts in the interests of sharing them with other agroparts users and to have photos of spare parts taken using the “agroparts image recognition” for identification purposes and uploaded to agroparts. Any content that the user uploads in this way to the agroparts products or using external services that are integrated in the agroparts products or makes available in any other way is hereinafter described as “User Content”. In uploading / making content available, the user grants LexCom a basic and transferable right, which is unlimited in terms of time and space, to use his User Content.
  4. The user confirms that his User Content and other information and messages submitted by the user do not violate any legal provisions or rights of third parties and that they will not have any adverse effects on the data or the data processing system of LexCom. In particular, the user is prohibited to upload, offer or request information or data in agroparts that would violate any criminal laws or other legal provisions or the exchange of which is prohibited or subject to permission.
  5. In the event of a violation, the user shall be obliged to indemnify LexCom against all claims asserted against LexCom by third parties as a result of a legal violation; this shall not apply if the user has not acted culpably. In the event of a violation, the user shall be obliged upon request and without delay to provide LexCom with all the truthful and complete information required for the assessment of the claims and their respective defense if claims are asserted by a third party. Any liability of the user above and beyond these provisions shall remain unaffected.
  6. It is not permitted for users to reproduce, to save in other media, to distribute or to change the information, data, drawings, specifications and documentation stored on the agroparts site (“agroparts material”).
  7. Access to the agroparts material via automated processes (e.g. robots, spider tools, etc.) or in any other manner which digresses from normal user behavior in any other way is prohibited. Individual pages may only be printed or saved for personal use.
  8. Unless a separate individual agreement has been made, the integration of agroparts into proprietary software products / online services or into software products / online services of third-party providers, whether by means of “framing” or in any other way, is not permitted.
  9. The complete or partial reverse engineering of agroparts is not permitted.
  10. agroparts is used primarily for the purpose of identifying spare parts required for agricultural machinery and purchasing them from agroparts.  The user will use agroparts only to an extent that does not significantly exceed the customary scope of use for this purpose. If the usage goes beyond this purpose and/or the usual scope of use, LexCom reserves the right to restrict or block access to agroparts.
  11. The user data generated as part of user administration (user name and password) are to be assigned individually and allocated to a specific user wherever possible. The user must not share such personal access data (including but not limited to user name and password) with third parties or pass them on to third parties.
  12. The user may only register for one agroparts account at a time.

§ 7 Prices for agroparts

  1. Above a specified scope of use, the use of agroparts is subject to a fee; the user will be informed in advance if this scope of use is exceeded and of the amount of the fees associated with this. If the user wishes to continue using the website, he must take out a paid subscription. To do so, one of the account administrators must click on “agroparts OnlineCatalogue” in his agroparts account.
  2. The amount of the fees can be viewed on the agroparts homepage.
  3. The minimum terms and notice periods for the subscriptions as well as conditions for ordering/terminating additional licenses can be viewed on the agroparts homepage. Other products or services are subject to payment according to the price list for the use of agroparts. To terminate a subscription, the account administrator must click on “Cancel subscription” in the system. If the number of licences has previously been increased, the subscription cannot be cancelled until the next rolling month. An ordinary termination may also be effectuated by LexCom on the basis of a notification to the user.
  4. All prices listed are gross prices and include the applicable VAT, depending on the residence or the registered office of the recipient of service (EU/third countries). 
  5. All fees shall be settled by either credit card or direct debiting, depending on the user’s location. It is the responsibility of the user to ensure that the account or the credit card maintains an adequate balance and that all credit card or bank details are up to date and correct. In the event of a failed booking/reversal, LexCom may demand that the user reimburses the actual costs incurred. If settlement is made by prepayment, all fees incurred for the bank transfer shall be borne by the user. The user will be cleared and enabled when the amount is credited to the account of LexCom.

§ 8 Consumers' Right of Withdrawal

Consumers (private users) have a fourteen-day right of withdrawal according to the following regulations (the right of withdrawal is excluded for traders/business users): 

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving a reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise your right of withdrawal, you must explicitly inform us (LexCom Informationssysteme GmbH, Rüdesheimer Str. 23, 80686 Munich, Germany, telephone: +498954715111, fax: +498954715175, e-mail: of your decision to withdraw from this contract (e.g. with a letter sent by post, fax or e-mail). You may use the attached withdrawal form, but it is not obligatory. You can also electronically fill in and submit the withdrawal form or the online contact form on our website []. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal (e.g. by e-mail) without delay.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse you for any payments we have received from you without delay and at the latest within fourteen days from the date on which we received notice of your cancellation of this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the service be commenced during the withdrawal period, you shall pay us an amount which is in proportion to the extent of the service already provided in comparison with the full coverage of the contract up to the point that you communicated to us your withdrawal from this contract.

§ 9 Notices and declarations

  1. According to the nature of the platform, the sales contracts initiated via agroparts are concluded by means of electronic communication. Declarations of intent in this regard are therefore usually made by e-mail.
  2. The users recognise the unrestricted validity of declarations of intent made in this manner subject to the following clauses:
    1. In the e-mail message, common information must neither be suppressed nor circumvented by anonymisation, i.e. the message must include the name and the e-mail address of the sender, the time the message was sent (date and time) as well as a repetition of the sender’s name at the end of the message. Unless proven otherwise, an e-mail message received according to the criteria of this clause shall be deemed to originate from the other party.
    2. All messages shall be phrased in German or English language and the associated “Contact” module must be used.
  3. The user is obliged to take note of the messages addressed to the user at least once a week.
  4. To send a message or declaration relating to these T&C, please use our contact form.

§ 10 Limitation of liability

  1. LexCom shall be liable to the user without limitation in case of intent or gross negligence for any damage caused by LexCom, its legal representatives or persons employed in performing its obligations.
  2. As to ordinary negligence, LexCom shall be liable without limitation in case of injury to life, limb or health. In all other respects, LexCom shall only be liable insofar as the company has violated an essential contractual duty (material contractual obligation). Material contractual obligations are obligations that must be fulfilled for proper performance of the contract, whose breaching would jeopardise achievement of the purpose of the contract and on whose observance the contracting party may duly rely. Liability in such cases shall be limited to the foreseeable, typically occurring damage.
  3. In addition to this, if agroparts is used free of charge, liability on the part of LexCom for all cases of ordinary negligence is excluded.
  4. Liability pursuant to the provisions of the product liability legislation shall remain unaffected.

§ 11 Indemnification

  1. The user shall indemnify LexCom against any and all claims asserted by other users or other third parties against LexCom for any violation of their rights by contents published by the user on agroparts. The user shall bear all reasonable costs incurred by LexCom as a result of any violation of a third party’s rights, including any reasonable expenses incurred for legal defence. All other rights as well as any claims for damages on the part of LexCom shall remain unaffected. The user shall be at liberty to prove that LexCom has actually incurred lower costs.
  2. If the user’s contents should violate any rights of any third party, the user shall at the election of LexCom either procure the right to use the contents for LexCom at the user’s own expense or revise the contents in such a way that they are not subject to property rights.

§ 12 Provisions related to the P2B regulation

The provisions of this § 12 ensure that LexCom is in compliance with particular requirements of the EU regulation 2019/1150 of 20 June 2019 to promote fairness and transparency for business users of online intermediation services (“P2B regulation”), insofar as these requirements are not already met by other provisions of these terms and conditions.

  1. Limitation, suspension and termination: LexCom reserves the right to temporarily restrict or terminate agroparts for users under the following conditions:
    • In the event of a violation of the obligations from § 6 of these terms and conditions.
    • If the user is either in arrears with the payment of the subscription fees (§ 7) or a considerable part of the subscription fees for two consecutive due dates or if the user is in arrears with the payment of the subscription fees in a period that spans more than two due dates by a figure that amounts to the subscription fees for two months.

    In the cases stated here, LexCom will notify the user by email in good time before or at the same time as the measure takes effect.

  2. Ranking: When the user searches for spare parts dealers for the purpose of initiating orders, the user is shown the dealers who are relevant for his order sorted according to objective relevance criteria (such as distance from the user’s headquarters/address). Otherwise there is no qualitative ranking in the sense of the P2B regulation. Dealers have no way to directly or indirectly influence a ranking within agroparts for a fee.
  3. Access to data after the end of the contract: LexCom hereby points out that user data may continue to be stored by LexCom after the end of the contract in accordance with the data protection laws applicable to LexCom, if this is permissible due to legal or other retention requirements or based on a legitimate interest.
  4. Access to data during usage: LexCom hereby points out that business users have access to their own data stored in agroparts (whether with or without personal reference) or to that of other users as follows: During order processing according to § 2, the (personal) data for the users involved in the order are transmitted and stored.
  5. Internal complaints management system:  LexCom has set up an internal complaints management system that meets the requirements of the P2B regulation. The corresponding contact information can be found on the agroparts website (Imprint). Information from LexCom on the functioning and effectiveness of the internal complaints management system is also available here.
  6. Mediation: In the event of complaints from users that cannot be resolved using the internal complaints management system specified in the P2B regulation, LexCom is willing to work together with at least the following mediators in order to achieve an out-of-court settlement of any disputes with business users relating to the provision of agroparts and corresponding complaints:
    • Lawyer Jutta Pertenais, Law Office Pertenais, Husstraße Groß-Berliner Damm 73C, 12487 Berlin, tel.: +49(0)1784605257 e-mail:
    • Lawyer Dr. Philipp Höttler, LL.M., Hoflacher Strasse 6, 82223 Eichenau, Germany; Tel.: +49 (0) 172 7378310; e-mail:

§ 13 General provisions / Place of jurisdiction / Applicable law

  1. German law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If the user is a consumer, the applicability of mandatory provisions of the legal system in place in his country of residence remains unaffected.
  2. The place of performance for all mutual services and payments under the contract shall be Munich, Germany.
  3. If and to the extent a user is an entrepreneur, the legal venue shall be Munich, Germany.
  4. The present T&C are published in the German language and in various other languages. In case of doubt, the German version shall be authoritative for the interpretation of the T&C.
  5. LexCom reserves the right to amend these T&C at any time and without having to state any reasons for such amendments. The user is made aware of the change when logging into his account. Should the user not object to the amendment within four weeks of becoming aware of its existence, the amended clauses shall be deemed accepted. In the event of an objection by the user, LexCom shall be entitled to terminate the subscription with one (1) week’s notice to the end of the month.
  6. Excluded from the right of amendment in accordance with this clause are provisions that affect the principal service obligations of the contracting parties and which therefore significantly alter the relationship between the principal- and return service obligations, as well as other fundamental amendments of the contractual obligations which are equivalent to the conclusion of a new contract. An express contractual agreement is required for such amendments.
  7. LexCom is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.